Salesforce Field Service Lightning

Leverage the potential of Salesforce Service Cloud Data

Salesforce Field Service Lightning leverages Artificial Intelligence and Service Cloud Data from Salesforce Einstein. Improve productivity and increase the efficiency of your organisation’s field service personnel. Access seamless experiences for all your clients.

Field Service Lightning

What to Expect from Salesforce Field Service Lightning?

Consistently meet or exceed customer expectations and requirements with Salesforce Field Service Lightning that allows your offsite and onsite always stay connected. Address customer concerns, stop issues before they happen, and drill into all your data from different systems, all in one app.

What are the benefits of Salesforce Field Service Lightning?

Salesforce Field Service Lightning is an excellent tool that performs on the Salesforce customer service platform for mobile intelligence-powered customer service solutions. Remove all bottlenecks and close the gaps between your organisation and the customers.

Drive powerful service enhancements with real-time insights

Identify, explore, implement, and succeed with the Service Cloud solutions from Salesforce. Work with Salesforce Service Cloud by adding functionalities for monitoring, dispatching, and reporting on the activities and efforts of your field service personnel.

How Does Salesforce Field Service Lightning Actually Work?

Run your mobile workforce efficiently and smartly courtesy seamless field service management services. A comprehensive field service management solution includes Core Field Service Lightning, scheduling, and optimisation from a mobile app and a managed package.

Real-time Analytics & Reporting

Analyse employee workflows to enhance productivity with performance monitoring on a real-time basis.

Inventory Management

Track the request, storage, and item returns with inventory objects of Salesforce Field Service Lightning.

Manage And Track Jobs In Real-Time

Issue change requests, update work orders, adjust job status, and more anytime anywhere.

Intelligent Scheduling & Dispatching Work

Easily book service appointments with smart ways of scheduling. Assign appointments to the right technicians based on location, time, and skills.

Implementation Services

Certified Salesforce Specialists at Cloud Analogy will assist and guide you to gain a clear and complete understanding of the best ways to use Salesforce field service capabilities for catering to the specific requirements of your organisation. Leverage the Salesforce Service Cloud data to identify and the unique challenges faced by your business.

Customisation Services

Customise the Salesforce Field Service Lightning Mobile App's actions, screens, and branding actions while creating unique and delighting mobile experiences for various user profiles. With Field Service Customisation, Salesforce development experts at Cloud Analogy can easily customise, track, and report on your mobile service workflows for you.

Integration Services

Seamlessly integrate Salesforce Field Service Lightning with financial systems with assistance and guidance from Salesforce Lightning Experts at Cloud Analogy. Deliver faster, customised, end-to-end, and smarter customer experiences through seamless Salesforce Lightning Integration Services by world's most admired Salesforce Integration Company.